@inproceedings{Burkhardt2012d,

title = {Towards Process-Oriented Information Visualization For Supporting Users},

author = {Dirk Burkhardt and Tobias Ruppert and Kawa Nazemi},

url = {http://www.icl-conference.org/icl2012/, Conference Site},

doi = {10.1109/ICL.2012.6402080},

isbn = {978-1-4673-2427-4},

year  = {2012},

date = {2012-09-26},

booktitle = {Proceedings of 15th International Conference on Interactive Collaborative Learning (ICL 2012)},

pages = {1-8},

publisher = {IEEE},

address = {Piscataway, NJ, USA},

series = {15},

abstract = {Nowadays daily office work consists of dealing with big numbers of data and data sources, and furthermore of working with complex computer programs. In consequence many users have problems to use such programs effective and efficient. In particular beginners have significant problems to use the programs correctly due to complex functionality and interaction options. To avoid this overload of the user, the Information Visualization community has recently developed some approaches that aim to support the users. Unfortunately, these approaches are limited to one special aspect, and sometimes they are just appropriate for one special task. Thus, in this paper we introduce a process-oriented user-supporting approach. It allows selecting adequate supporting techniques in correlation to a performed process and activity to guide the user and help him to solve his task. Furthermore, we show the benefits of designing programs and applications, which implement process definitions for the existing tasks to provide the user with better process orientation. This guides the user through difficult and complex processes.},

keywords = {Information visualization, Process Adaptation, Process Management, Process Support, Process-oriented Information Visualization, User-Centered Interaction},

pubstate = {published},

tppubtype = {inproceedings}

}

@inproceedings{Burkhardt2012,

title = {Dynamic process support based on users' behavior},

author = {Dirk Burkhardt and Kawa Nazemi},

url = {http://ieeexplore.ieee.org/document/6402079/, IEEE Xplore},

doi = {10.1109/ICL.2012.6402079},

isbn = {978-1-4673-2425-0},

year  = {2012},

date = {2012-09-01},

booktitle = {15th International Conference on Interactive Collaborative Learning (ICL)},

pages = {1-6},

abstract = {Nowadays there is a gap between the possibilities and the massively existing data on the one side and the user as main worker on the other side. In different scenarios e.g. search, exploration, analysis and policy-modeling a user has to deal with massive information, but for this work he usually gets a static designed system. So meanwhile data-driven work-processes are increasing in its complexity the support of the users who are working with these data is limited on basic features. Hence this paper describes a concept for a process-supporting approach, which includes relevant aspects of users' behaviors in support him to successfully finish also complex tasks. This will be achieved by a process-based guidance with an automatic tools selection for every process and activity on the one hand. And on the other hand the consideration of expert-level of a user to a single task and process. This expert-level will be classified during each task and process interaction and allow the automatically selection of optimal tools for a concrete task. In final the user gets for every task an automatically initialized user-interface with useful and required tools.},

keywords = {Human Factors, Human-centered user interfaces, Human-computer interaction (HCI), Interaction Design, Process Support, User-centered design},

pubstate = {published},

tppubtype = {inproceedings}

}